In the event that you notice an unauthorized account transfer from your EECU account, it is possible that your information has been compromised. Follow these steps to secure your funds.
- Notify EECU of the situation by calling (817) 882-0800.
- Complete a Written Statement of Unauthorized ACH Debit form and submit to EECU by faxing to (817) 252-3918, drop it off at any of our convenient financial centers or mail to PO Box 1777, Fort Worth, Texas 76101.
A provisional credit will be credited to your account within two business days, pending investigation, and a final decision concerning your dispute will be provided to you in writing.