There are two types of alerts for checking and savings accounts. First, account alerts will notify you when changes occur in your deposit and loan accounts. These are sent periodically and are not real-time. Second, debit card alerts will notify you of debit card activity, in real-time, that you request. 

Lastly, EECU also will send you real-time text message notifications when suspected fraudulent activity occurs on your debit card. All debit cardholders are automatically enrolled in these fraud alerts!

1. Account Alerts

You can setup account level alerts, both email and text, in Online Banking. These alerts are sent periodically throughout the day, and are not real-time. You can set alert rules based on account balance changes, low and high balances, large withdrawals and deposits, cleared checks, loan payment due dates, and loan maturity dates.

Online Banking Instructions
First: log into online banking at eecu.org/onlinebanking
 
Step 1

Select “Additional Services” on menu bar and under Other Services select “E-alerts & Text Banking".

Step 2

Using this screen, you can configure alert types by clicking "Add an Alert" and selecting the alert type you would like to add. You can also configure the phone number and email address you would like alerts to be sent to.

 
 

2: Debit Card Activity Alerts

Online Banking Instructions
First: log into online banking at eecu.org/onlinebanking
 
Step 1

Select “Additional Services” on menu bar and Under Debit Card Management select “Debit Alerts"

Step 2

Using this screen, you can turn alert types on and off. Every time you turn an alert type on or off, you will receive a text message confirmation. You can also setup the same alerts using an email address of your choice here.

 
EECU Mobile App Instructions
First: make sure you have the latest version of the EECU Mobile App and that you are logged in.
 
Step 1

After you've logged into the Mobile App, click on the "More" menu option in the bottom right corner.

Step 2

After the More menu loads, scroll down, and under the Debit Card Management section, click on "Debit Alerts".

Step 3

Using this screen, you can turn alert types on and off. Every time you turn an alert type on or off, you will receive a text message confirmation. You can also setup the same alerts using an email address of your choice here.

 

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