EECU Contactless Debit Mastercard

There are two options for requesting a new debit card. You may visit your local Financial Center to have a replacement debit card issued immediately or you can call us at (817) 882-0800 and we'll ship you a new card within 7 to 10 business days. More details

To report your debit card lost/stolen, call our 24-hour debit card hotline at (800) 333-9934 or for further assistance. It's important that you notify us immediately of suspicious or unauthorized transactions made with your debit card.

Simply login to Online Banking or the EECU Mobile App; under “Credit & Debit Cards” select “Card Controls & Alerts,” select your card, and then set your card On/Off preference. If you have misplaced your card, turn it to the OFF position. If you find it, and feel your account has not been jeopardized, turn it back ON and continue to use your card. If you use your card infrequently or are traveling without your card, turn it OFF. Then, turn it ON when you are ready to use it. More details

There are two types of alerts for debit cards: Debit Card Activity Alerts will notify you of debit card activity, in real-time, that you request. Debit Card Fraud Alerts will notify you of suspected fraudulent activity that occurs on your debit card, in real-time. All debit card holders are automatically enrolled in these alerts. To customize your alerts, simply login to online banking or our mobile app; under “Credit & Debit Cards” select “Card Controls & Alerts,” select your card, and then set your card alert preference. More details

Contactless cards let you tap your card on the checkout terminal to pay, in addition to inserting or swiping your card.

A debit or credit card with the contactless feature can be tapped or held near a contactless-enabled checkout terminal. Encrypted card information is then sent using near field communication (NFC) technology between the card and the contactless reader on the checkout terminal.

First, look at your card to see if it has the Contactless Symbol. Then, look for the Contactless Symbol on the checkout terminal. Hover or tap your contactless EECU debit or credit card within a few inches of the Contactless Symbol. Then, just confirm your payment and you're all set.

Yes, Contactless payments are secure. They offer the same security as EMV Chip transactions and they are backed by Zero Liability Protection.† This means you are not liable for purchases not made by you. We also offer fraud protection and monitoring to help keep you safe. † Learn more about these benefits in the Mastercard® Guide to Benefits

You can use your Contactless card anywhere you see the contactless payment symbols.

Yes you can; for added convenience, you can add your EECU contactless debit or credit card into your device’s digital wallet to make contactless payments. Both contactless cards and digital wallets use secure NFC technology to complete the transaction.