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There are three types of alerts for credit cards.

First, security alerts notify you when changes occur on your account, such as payment changes, card activations, computer authorizations, etc. These alerts can be setup and configured in both Online Banking and the EECU Mobile App.

Second, transaction alerts notify you when specific transactions occur. These are coming soon.

Lastly, EECU also will send you real-time text message notifications when suspected fraudulent activity occurs on your credit card. All credit cardholders are automatically enrolled in fraud alerts!

Still have questions?

1. Security Alerts

You can setup security alerts in Online Banking and the EECU Mobile App. These alerts are sent periodically throughout the day, and are not real-time.

Online Banking Instructions
First: log into online banking at eecu.org/onlinebanking
 
Step 1

Select “Credit & Debit Cards” on the menu bar and then "Manage Your Credit Card”.

Step 2

A new window will open displaying your credit card Account Summary, in the top menu select "Account Info", and then "Security Alerts".

Step 3

Using this screen, you can turn alert types on and off. You can also setup the email address that you would like security alerts to be sent to.

EECU Mobile App Instructions
First: make sure you have the latest version of the EECU Mobile App and that you are logged in.
 
Step 1

After you've logged into the Mobile App, tap on the "More" menu option in the bottom right corner.

Step 2

After the More menu loads, scroll down and under "Credit & Debit Cards" tap the "Manage Your Credit Card" menu option.

Step 3

Tap the menu button, and then tap "Account Info" and then "Security Alerts".

Step 4

Using this screen, you can turn alert types on and off. You can also setup the email address that you would like security alerts to be sent to.

 

2: Transaction Alerts

Coming soon!

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