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Checking & Savings Resource Center
Reporting a lost or stolen card
If you suspect that your card has been stolen or lost, it's important that you immediately follow the following steps:
First, immediately login to online or mobile banking and turn your debit card off.
Click here for instructions
Next, call EECU at (800) 333-9934 and let us know.
After your card has been closed, visit your local financial center or call (817) 882-0800 to have a new card issued.
Please note that scheduled or recurring payments using the old debit card number may not go through.
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