If you’ve lost your card or suspect fraud you can turn your debit card off immediately. Please note that all scheduled or recurring payments may no longer go through.

EECU debit cardholders have the ability to turn their debit card(s) ON or OFF. This feature lets you take control of your debit card and protect against unauthorized use. If you have misplaced your card, turn it to the OFF position. If you find it, and feel your account has not been jeopardized, turn it back ON and continue to use your card. If you use your card infrequently or are traveling without your card, turn it OFF. Then, turn it ON when you are ready to use it. You are in control.
Online Banking Instructions
First log into online banking at eecu.org/onlinebanking
 
Step 1

After you've logged into Online Banking, select "Additional Services" and then under Debit Card Management select "Turn Debit Card On/Off".

Step 2

If the account has more than one card then you will need to indicate if you would like to turn off just one card or turn off both cards.

 
EECU Mobile App Instructions
First make sure you have the latest version of the EECU Mobile App and that you are logged in.
 
Step 1

After you've logged into the Mobile App, click on the "More" menu in the bottom right corner.

Step 2

Under Debit Card Management select “Turn Debit Card On/Off".

Step 3

For each debit card on the account, indicate if you would like to turn it on or off.

 

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