It is critical that you notify EECU before you travel to prevent your credit card from being suspended. Some countries are automatically blocked by our network, and unexpected travel may also trip fraud alerts. By notifying us before you travel, we can prevent service from being disrupted.
Online Banking Instructions
First log into online banking at eecu.org/onlinebanking
 
Step 1

Find the credit card that you want to submit a travel notification for and click on the card's name under "Accounts".

 
Step 2

A new window will open displaying your credit card Account Summary, in the top menu select "Customer Service", and then "Travel notification".

Step 3

Here you will fill out the requested information, including details on your travel plans.

EECU Mobile App Instructions
First make sure you have the latest version of the EECU Mobile App and that you are logged in.
 
Step 1

After you've logged into the Mobile App, on the Accounts screen, find the credit card that you want to submit a travel notification for. Click on the card's name.

Step 2

Click on the grid icon in the top left corner, select "Customer Service", and then "Travel notification".

Step 3

Here you will fill out the requested information, including details on your travel plans.

 

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